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I ate at Red Crab Seafood Club in Greenbelt last Dec. 9 and to my dismay, this resto now tops my list of places I will not visit again. To start with, the food selection at the buffet table do not look fresh. The crabs, which are suppose to be their "specialty, taste dry and seems to have been re-heated quite a number of times. The bib being used by diners looks unclean and is smelly. I actually lost my appetite for the buffet after smelling the bib. To top it all, the service in this resto is very very poor. We came in around 12.30 pm and even though my companions are still eating, a few minutes before 2pm, the crew members started to take away the food in the buffet table without even informing us for the 'last call'. The crew members are very inattentive to diners and since it was the Sunday of Pacquiao's lastest fight with Marquez, some of them were just standing around the resto and exchanging talks about the fight. Some crew members manning the buffet table also seemed unprofessional as I saw at least two of them either with their backs leaning at the wall of the resto or leaning on their elbows staring at the food in the buffet table. As if my bad experience with the service is not enough, on two occasions that I visited the wash area, I saw 2 different crew members brushing their teeth in the lavatory ... and they were doing this during the lunch time peak hour of the resto! In the same way that I give direct feedback to the manager of a resto where I really had a satisfactory and fulfilling dining experience, I also feel the responsibility to give the same feedback to the restos where I did not have a pleasant dining experience. And so, after settling our bill I requested for the restaurant manager, to my dismay I was informed that he is not around (one of the crew members slightly remarked that he is upstairs - I can only assume he/she was watching the live telecast of Pacquiao's fight) and so the officer-in-charge came to me and I gave him my feedback to my unpleasant dining experience. I can only hope that my feedback was taken positively and the needed changes be done in their resto's operations or else, they may need to fold up operations soon if more & more customers will have the same experience.
Just recently, we're happen to be on a Saturday overtime and the gang decided to have a lunch at the Red Crab's. I really love seafood that's why I think their menu appeals on me. Actually, my other 3 co-worker's are seafood addict too. But I must say we're not the only one's. When we came in, I remember there's a mountain of sumptuous red crabs steaming on the side of the buffet table. Guess what, few minutes later it started to be half-full. And then another round at the table, you can almost see the bottom of the pan. That's how special it is. Yum yum!
With its delightful crabs,and good ambiance of its place no wonder there are big people and socialites eating there because they really have good service for their customers. This restaurant offers buffet style so that clients can crave more and taste even better. Red Crab that is located along the Top grocers mall it provides good location for the restaurants and there are lot of foods that you can expect for nothing more nothing less. Crab one of the filipino favorites cuisine gives mouthwatering craving for all pinoys out there to go to this place and taste what gives best and delightful food.
Red Crab's buffet is similar to that of Brazil Brazil, in that it is a specialty buffet, emphasizing on a certain dish. In this case, it is crab. For diners who want to have crabs, it is a crabber's delight as you get to eat all the crab you wish.
But like most buffets, you sacrifice quality for quantity. So if you like volume, this is your cup of tea. But if it is quality (and value for money) then the chinese restaurants, like dragon gate, emerald garden, and sun moon are winners.